Refund policy
Last Updated: September 4, 2026
At VAREZIQ, we want you to feel confident when shopping with us. This Return and Refund Policy explains the conditions and procedures for returns, refunds, damaged or incorrect items, and order cancellations.
30-Day Return Window
Eligible return requests may be submitted within 30 days from the delivery of the last item in your order.
Our return window is configured to extend where applicable to account for weekends or holidays.
To request a return, please contact us at contact@vareziq.online before sending any item back.
Return window: 30 days
Return shipping: FREE for eligible returns
Restocking fee: 0%
Cancellation: Until the item is fulfilled
Return Eligibility
To be eligible for a standard return, the product should generally be returned in substantially the same condition in which it was received, unless the return relates to a defect, damage, incorrect item, or another issue that reasonably prevents this.
Where applicable, please include the original packaging, accessories, components, manuals, and other materials supplied with the product.
We may request your order number, photographs, or other reasonable information to help verify and process your return.
How to Start a Return
To request a return, email contact@vareziq.online .
Please include:
- Your order number.
- The email address used when placing the order.
- The product you would like to return.
- The reason for the return.
- Photographs or other relevant information where appropriate.
If your return is eligible, we will provide the applicable return instructions.
Please do not send a return to our listed store or fulfillment address without first contacting VAREZIQ. The appropriate return destination and instructions will be provided when your return request is reviewed.
Free Return Shipping
VAREZIQ provides free return shipping for eligible returns within the United States.
Where a return shipping label or specific return method is provided, please follow the instructions supplied by VAREZIQ.
Costs resulting from an unauthorized return method or a return sent without following the provided instructions may not be covered by VAREZIQ.
Restocking Fee
VAREZIQ applies a 0% restocking fee to eligible returns.
Damaged, Defective, or Incorrect Items
Please inspect your order after delivery and contact us as soon as possible if an item arrives damaged, appears defective, is incorrect, or an essential item or component is missing.
We may request photographs of the product, packaging, shipping label, or other relevant information to help us review the issue.
Once reviewed, we will determine an appropriate resolution based on the circumstances and product availability. This may include a replacement, return, refund, or another appropriate resolution.
Refunds
Once an eligible returned item is received, we will inspect it and determine whether the refund is approved.
If approved, VAREZIQ will process the refund within 7 business days after the returned item has been received, inspected, and the refund has been approved.
Approved refunds will generally be issued to the original payment method where reasonably possible.
After we process a refund, your bank, card issuer, or payment provider may require additional time before the funds appear in your account. This additional processing time is outside VAREZIQ's control.
Non-Returnable Items
Certain products may not be eligible for return where applicable because of their nature, condition, health or hygiene considerations, personalization, or other reasonable restrictions disclosed before purchase.
Examples may include, where applicable:
- Personalized or custom-made products.
- Perishable goods.
- Products subject to health or hygiene restrictions after opening or use.
- Items that cannot reasonably be returned because of their condition after use.
- Other products specifically identified as non-returnable before purchase, where permitted by applicable law.
Please contact us if you are unsure whether a particular product is eligible for return.
Exchanges and Replacements
Replacement availability depends on current inventory and the circumstances of the request.
If the same product is unavailable, we may offer another appropriate resolution, including a refund where applicable.
Order Cancellations
Orders may be cancelled until the item is fulfilled.
If you would like to cancel an order, please contact us as soon as possible. We cannot guarantee cancellation if fulfillment has already begun or been completed.
Once an item has been fulfilled, the order may no longer be eligible for cancellation and the applicable return procedure may need to be followed instead.
Shipping Damage
If your package or product appears to have been damaged during transit, please retain the item, packaging, and shipping materials where reasonably possible and contact us with photographs and your order information.
Return Address
Our public store and fulfillment information should not automatically be used as a return address.
Please contact VAREZIQ before returning an item. We will provide the appropriate return instructions and return destination for your eligible request.
Consumer Rights
Nothing in this Return and Refund Policy is intended to exclude, restrict, or reduce any consumer right or remedy that cannot lawfully be excluded or limited under applicable law.
Changes to This Policy
We may update this Return and Refund Policy from time to time to reflect changes to our store procedures, products, services, or applicable requirements.
The latest version will be published on this page with an updated "Last Updated" date.
Return & Refund Support
If you have questions about a return, refund, damaged item, or cancellation, please contact VAREZIQ.
VAREZIQ
754 Roble Rd
Allentown, PA 18109
United States
Email:
contact@vareziq.online
Phone:
+1 (941) 524-9481
Website: vareziq.online